.sixdiy-policy-page { max-width: 960px; margin: 0 auto; padding: 40px 20px; color: #222; font-family: inherit; line-height: 1.7; } .sixdiy-policy-page h1 { font-size: 32px; font-weight: 700; margin-bottom: 20px; color: #111; } .sixdiy-policy-page h2 { font-size: 22px; font-weight: 700; margin-top: 36px; margin-bottom: 14px; color: #111; } .sixdiy-policy-page p { font-size: 16px; margin-bottom: 16px; } .sixdiy-policy-page ul { margin: 12px 0 22px 22px; padding: 0; } .sixdiy-policy-page li { font-size: 16px; margin-bottom: 8px; } .sixdiy-policy-box { background: #f7f7f7; border-left: 4px solid #111; padding: 18px 20px; margin: 24px 0; border-radius: 6px; } .sixdiy-policy-contact { background: #f5f5f5; padding: 22px; border-radius: 8px; margin-top: 30px; } .sixdiy-policy-contact p { margin-bottom: 8px; } .sixdiy-policy-note { font-weight: 600; color: #111; } @media screen and (max-width: 768px) { .sixdiy-policy-page { padding: 28px 16px; } .sixdiy-policy-page h1 { font-size: 26px; } .sixdiy-policy-page h2 { font-size: 20px; } .sixdiy-policy-page p, .sixdiy-policy-page li { font-size: 15px; } }

Return & Refund Policy

At SIXDIY, all jerseys and custom apparel are made to order based on the customization details provided by the customer. Because each item is personalized, we do not accept returns, exchanges, or refunds unless the issue is caused by our production mistake.

We Do Not Accept Returns or Refunds For:

• The customer selected the wrong size.
• The customer entered the wrong name, number, color, logo, or design information.
• The customer changed their mind after production has started.
• The customer provided an incorrect or incomplete shipping address.
• The package could not be delivered due to incorrect customer information.
• The item has been worn, washed, used, altered, or damaged by the customer.
• Damage caused by improper washing or care.
• Normal wear and tear.
• Color or material changes caused by long-term sun exposure or improper storage.

Since all custom products are made according to the information submitted by the customer, we cannot accept returns or refunds for customer input errors or size selection mistakes.

We Accept Returns, Refunds, Replacements, or Remakes If The Problem Is Caused By Us:

• We made the wrong size.
• We made the wrong design.
• We used the wrong jersey color.
• We printed or stitched the wrong name or number.
• We placed the logo or customization in the wrong position.
• The item arrived damaged due to our production or packing issue.
• The wrong item was sent due to our mistake.

If you receive an item with an issue caused by us, please contact us within 7 days of delivery and provide clear photos of the problem. After we review the issue, we will offer the best solution, such as a free remake, replacement, return, or refund.

Return Shipping Fee

If the return is caused by the customer, the customer is responsible for the return shipping cost.

If the problem is caused by our mistake, the customer does not need to pay the return shipping fee.

Refunds

Once we receive and inspect the returned item, we will notify you whether the refund is approved.

If approved, the refund will be sent back to your original payment method. Please note that your bank or credit card company may need additional time to process and post the refund.

Contact Us